Conference day 2, Monday, 5th October 2010

last modified: 23/09/2010

9:00

REGISTRATION

9:45 - 10:00

SPEED MORNING NETWORKING
Win partnerships & stimulate your business!

10:00 - 10:45

Panel 1: Casino Operator panel
Sovereign immunity and the reaction on the totally of circumstances

• When it’s really hot: reassessing of business model and reviewing corporate strategy
• Front to back support: the best way to take advantage of the events happening besides
• The two- sided coin: Industry’s positioning itself on the battle against the Jurisdiction (point of view of the Casino operator in the Eastern Europe)
• Did in tough economy 2009? Do commercial casinos remained an economic asset?

Speakers:
MILOS SIMIC, Marketing & Sales Director, Grand Casino Beograd
TSANASIS TSATSOULIS, Marketing Director, Club Hotel Casino Loutraki
DESISLAVA EVSTATIEVA, Marketing Manager, Grand Hotel & Casino International

Moderator:
JORDAN PETROV, Sales Supervisor Africa and Middle East, Casino Technology

10:45 – 11:30

Panel 2: Tourism Panel
The “New Normal” – retooling the business to meet new market landscape

• Getting arms around in the Eastern Europe: any new and better ways to manage product?
• Stand-alone destinations: can they stand alone, establishing a unique and memorable experience for the guest?
• Quality vs. quantity – do you plan and measure correctly?
• The voice of the government in the country
• Maintaining the business: partnership established between Greece and Bulgaria
• Alternatives : Religion and Winter tourism

Speakers:
PANAGIOTIS KOUTSIKOS, President, Greek Bulgarian Chamber of Commerce & Industry
TZVETAN TONCHEV, Dr., Assos. Prof. President, Bulgarian Tourist Chamber

Moderator:
STANIMIR STANKOV, Chairman, National Association for SPA & Wellness Tourism (NAST)

11:30 – 12:30

Panel 3: Calling for internet gaming: Eastern Europe’s gaming scene vs. rest of the Europe

• Legislation on the move to introduce internet gaming – will it ease the new burdens?
• Could the legislation discussed bring Eastern European countries in line with several other European countries on the potential collision path with EU?
• Reaction of regulatory bodies on opening the markets
• ECJ’s most recent case law on online gambling in the EU
• Drawing some conclusions as to the current state of EU law in the field of online gambling
• The interface between ex ante online gambling sector-specific regulation and ex post competition rules
• Considering the future of online gambling regulation in the EU

Speakers:
MOMCHIL MONOV, Associate, Ulys Law Firm
OLGA FINKEL, Managing Partner, WH Law
JAN DECORTE, Avocat & Solicitor, Koan Legal Strategies
GERT TELKÄMPER, Business Development Manager, GLI Europe BV

Moderator:
ROBERT W. STOCKER II, Chair of the Gaming Law Committee of the American Bar Association

12:30-13:00

Panel 4: Effective and modern online decisions

Online environment is not the future anymore, but a part of every business. How to use different online tools in the entertainment business – from classic banners and corporate site to modern Web 2.0 instruments? When to choose what to reach more with less?

Speaker:
JUSTINE TOMS, Manager Business Development, ABC Design & Communication Group

13:00 - 14:00

LUNCH BREAK

14:00 - 14:45

Presentation 5: Human Recourses Employee Engagement – the importance of engaged workforce in times of changing market

• Drivers of employee motivation in Bulgaria and CEE
• Why having engaged employees is a key to better business results
• The importance of measuring and increasing employee engagement

Speakers:
SVETLA SIMIDCHIEVA, Managing Partner, Monday Ltd

14:45 - 15:05

Presentation 6: European gaming resorts: Case of Slovenia
Solely economic view over the relation between costs and benefits of tourist industry nowadays no longer suffice. The author will make an attempt to put forward some examples and possibilities of responsible behavior of gaming industry. Gaming activities have been, since its beginnings, subject to many prejudices in major part of population where they appeared. Gaming still has in many societies a slightly negative sound even though it is nowadays in majority of countries subjected to law and market economy. This occurs due to its alleged nature of generating gaming related problems one call addiction and others give it other names. This paper offers contemplation on how gaming operators can have socially responsible behavior. Some cases from Slovenia and Goriška region will be introduced where gambling companies started to implement responsible measures and practices.

Speaker:
TAMARA BESEDNJAK, M.A. School of Advanced Social Studies in Nova Gorica

15:05 – 15:30

Presentation 7: Formation of Developmental Coalitions for Gambling-related Investment Strategies
Gambling-related investment plans are often met with resistance and conflicts from the local and regional communities, mainly due to poor knowledge and prejudice about gambling industry, its positive consequences and social costs. It is therefore very important that such investment projects are backed up by active strategic processes, in which all relevant stakeholders can take part. In this presentation I will present adaptive methodology for formation of coalitions between the gambling sector and other stakeholders. I will show on the case of Slovenia how a major gambling investment failed to materialize as a consequence of exclusion of relevant stakeholders form decision-making process.

Speaker:
BORUT RONČEVIĆ Associate professor, PhD., School of Advanced Social Studies in Nova Gorica

15:30 - 16:00

COFFEE BREAK

16:00 - 16:45

Panel 8: Networked gaming guide: laboratory of gaming equipment manufacturers

• Trends Impacting Gaming Equipment Manufacturers
• Product innovation: features, functionalities & opportunities
• Strategies to create competitive advantage on Eastern European Market
• Community Gaming – a new player experience
• Casino Games & New generation

Speakers:
LOU RUDOLPH, Sales Manager, JCM Global
NADEGE TREYSEDRE, Sales manager Portugal & Mediterranean Countries, WMS Gaming International
VIKTOR ANDREEV, Sales Manager, Euro Games Technology
MIHA MIKLAVCIC, Sales manager, Alfastreet gaming instruments

Moderator:
SONIA NIKOLOVA, Sales & Marketing Director, Casino Technology

16:45 - 17:30

Presentation 9: The role and importance of the Amusement sector

• Table Football – sport, hobby, and entertainment
• Short history of the game
• At home and in the office
• Business possibilities

Speaker:
BOYKO GIUROV, Manager, KB Distribution

17:30 - 18:15

Panel 10: Digital Signage: evolution or competition with the technologies

• The evolution of the communication channels- new real opportunities for the business
• Advantages of digital signage systems
• At the right place, at the right time, right on target – how, when, what in real time?
• How to stimulate customer loyalty trough the possibilities of the interactive media – new marketing approaches
• Effectiveness vs. price – can they be with the opposite sign?
• Range and content – the success formula

Speakers:
KONSTANTIN DIMITROV, Sales Manager, Market Screen Vision
VLADI LAGADINOV, Creative Director, Tri-de
ROSSI MCKEE, Founder, AvantX Technologies
STOYNO STOYNOV, Techno design

Moderator:
MILEN TANEV, Development Manager, Brand Management Ltd